Frequently Asked Questions
Frequently Asked Questions
More Questions?
If you didn’t find the answer you were looking for, feel free to reach out! Our team is here to help with any questions or additional information you need. Contact us anytime, and we’ll get back to you as soon as possible.
Portable Sinks in General
A portable sink is a self-contained and fully-functional sink that does not require any plumbing or installation as well as being mobile. The compact size (of most models) makes them easy to transport in a small truck or van and most models come with safety-lock casters for easy rolling.
Not at all. In fact, that’s the whole key behind portable sinks: they’re self-contained, easy to use and other than filling up the water tank and plugging it in, there’s no installation whatsoever.
No, MONSAM Enterprises’ portable sinks are specifically designed to be easy to clean, easy to maintain, and easy to use! Cleaning instructions are included with each sink.
You simply take them out of the sink cabinet and either refill them or empty the waste tank then replace them inside the cabinet. We have accessories such as a water tank trolley and a folding hand cart that you can purchase to assist you in this process. We also offer a flex tube which connects the fresh tank with any standard faucet to make it easier to refill the fresh tank.
Each 5-gallon tank provides an average of 40 hand washings before it needs to be refilled. The number of hand washings increases if the unit includes an optional foot switch or motion sensor to better contral the flow of water.
Yes, MONSAM is the leading designer and manufacturer of self-contained portable sinks, concession carts, mobile workstations, shampoo sinks, spa sinks and more. Our product line includes more than 60 models including NSF certified, ADA-compliant, and child-height models, with unique customization options available. We ship across the United States and Canada, and globally. Monsam products are constructed with durable, high quality materials and come with a one-year warranty. We offer exceptional customer service.
Please contact our Marketing and Sales Department at (925) 757-3924 to learn about our reseller and distributor opportunities.
Product Information
For Sales or General information via email: info@portablesink.com
Telephone: (925) 757 3924 or toll free (800) 513-8562
Fax: (925) 757-3681
By Mail
MONSAM Enterprises, Inc.
2685 Pittsburg/Antioch Hwy
Antioch, CA 94509
Purchasing, Billing & Shipping
Our standard lead time is approximately 2 to 3 weeks, not including transit time, from the day we receive your order. Rush orders can be processed upon request with minimal charge. Please note, however, that custom orders are subject to a longer delivery schedule.
Shipping cost varies depending on the destination, model and number of units purchased, but we do have special arrangements with leading shipping companies to assure reliable and cost-effective delivery. Call us for a freight estimate: 800-513-8562
Yes, we offer a standard one-year limited manufacture warranty. Visit our Warranty Information page to learn more.
We try our best to ensure that every unit meets or exceeds our customers expectations. However, we understand that situations and needs can changes. Products may be returned within seven (7) days of the delivery date with prior authorization from the manufacturer. Returns are are subject to a 25% restocking fee and freight charges. Custom units are final sale and CANNOT be returned.
We accept Visa, MasterCard, American Express, Discover through our online, secure payment processing platform. Payments can also be made via check, ACH, or money order. All payments must be in U.S. dollars. Orders will not be shipped until full payment is made or a government purchase order is received.
Sales tax only applies to orders within the State of California.
We accept purchase orders from public or government agencies.
You can place an order directly on our website or by calling or emailing us Monday to Friday 8am to 4:00pm PT
Phone: (800) 513-8562
Email: sales@portablesink.com
Yes, through a third party. Visit https://portablesink.com/finance/ to review the details and to apply directly on the finance application page.
Product Information
Yes! Most models are equipped with heavy-duty safety-lock swivel casters so you can seamlessly move your unit anywhere and secure it in place.
Yes! Most models come in a range of colors, including black, gray, white, maple, red, and blue (see individual specifications).
The amount differs according to the model. Standard tank sizes vary from 3 to 25 Gallons depending on the model and size of the cabinet. We can even provide large tanks if needed. Extra tanks can also be purchased and are helpful for heavy-duty use. Refer to the individual product specifications tab for details.
Once the heater has had time to warm up (10-30 minutes), hot water will start flowing within seconds depending on the model. Please check each model’s individual specifications.
Absolutely! In fact, our PSF-101, PSE-2006B and PSE-2008 models are designed to provide only cold water. All other models can be modified to provide cold water only upon request.
It depends on the size of your vehicle and the model. We offer several models that are compact and can fit inside a standard van or truck. Please check each model’s individual dimensions.
Absolutely! We offer a “garden hose connector kit” as an accessory option that can be installed on any model. You also have the option to connect your unit to fixed plumbing. We offer a variety of customization options.
No. Our portable sinks have uniquely-designed tubing systems that allow fresh water to be pumped into the faucet and the waste water to be drained into a waste water tank or to an outside drain system, if applicable.
Yes! All our models can be used to clean utensils and small wares. We also have large units that can accommodate large, heavy duty foodservice equipment. Our multi-basin units are perfect for washing, rinsing, and sanitizing in any space.
For any foodservice uses, we recommend sinks that are NSF Certified. This helps to meet the Health Department requirements in many locations. We offer several NSF models including: NS-009; NS-003 and NS-004. We also offer extra large two compartment and three compartment sinks that come with stainless steel drain boards and back splash.
We also provide custom designs to meet your special requests. Please review our website to review options for basin depth.
Yes. In fact, most models are 39″ high or less, which complies with the American Disabilities Act, but our single-basin NS-2020, PK-2020, PSE-2041, and PSE-2020I models are specifically designed to be accessible for people with physical disabilities, because they provide room for a wheelchair under the sink.
They work with a 110/120-V (amp) wall outlet also 220 volt units are available upon request. We have a few models that can be powered by propane and are for outdoor use only. Refer to the Propane Sinks category.
Yes. Our PSF-101 and PSF-2001 models are cold-water-only portable sinks that work with just a foot pump. We also have the PSE-2006B which is a 12-volt DC battery operated sink that provides cold water only, and model PSE-2008 which is a hand pump operated sink.
It takes approximately .7 Amps for the water pump and between 15-20 Amps for the water heater, depending on the specific model.
The depth varies by model. Please review the model’s individual dimensions to see basin depth.
Yes! We have a growing list of accessories and add-ons including foot-switches, garden hose connectors, soap dispensers, motion sensor faucets, and water filters. Visit our Accessories page for more details.
Absolutely! We offer over 60 standard models, but customers often have unique specifications for their use case. We’re here to help you design a unit (with or without a sink) that meets you unique needs. Please contact us to discuss our customization options.
Yes, absolutely. You can connect your Monsam sink to a fixed plumbing line to convert it to permanent fixture. You can remove the water tanks, internal plumbing system, and wheels (optional) and connect to plumbing accordingly. We strong recommend consulting a plumber or general contractor before doing so.
